Purchasing and ordering Purchasing from the

An online store does not require registration. E-commerce products are in stock unless otherwise stated, but temporarily a product may be temporarily sold out and will be delivered as soon as a new batch arrives. We deliver orders worldwide. Shipping costs will be added to the prices unless otherwise stated.

 

Products and product prices

Product prices are presented in connection with product presentations and are valid only in the online store. Prices include VAT. The tax breakdown is shown in the shopping cart and in the order confirmation.

 

Payment methods with Online Banking (Checkout Finland’s payment

intermediation service ): The payment intermediation service related to Online Banking is implemented by Checkout Finland Oy (2196606-6) in cooperation with Finnish banks and credit institutions. From the user’s point of view, the service works just like traditional online payment.

 

Payments with Visa, Visa Electron, or MasterCard credit cards (Checkout Finland’s payment intermediation service):

If you want to pay with Visa, Visa Electron, or MasterCard, Catapult Cat Oy only acts as a marketer of products and services and also delivers the products to the buyer. Checkout Finland Oy is responsible for complaints.

Checkout Finland Oy acts as the seller of the product for payments made with Visa, Visa Electron, or MasterCard cards, and the transaction takes place between the customer and Checkout Finland Oy. The seller is responsible for all obligations related to the transaction. Checkout Finland Oy is also the recipient of the payment.

Checkout Finland Oy
business ID: 2196606-6
Varastokatu 3 A
33100 Tampere
Phone: 0800 552 010

 

Collector Invoice / Installment:

With the Collector Invoice / Installment service, you can pay for your purchases up to € 2,000. For Collector Invoices, you always get an interest-free * payment period of at least 30 days and up to 60 days. The invoice is therefore due on the last day of the calendar month following the date of purchase. (* The payment term interest rate is 0%, a billing fee of € 2.95 is added to the first invoice). You can pay off the entire balance of the invoice on the due date or, if you wish, you can choose installments of 1-36 months. The installation will start automatically after you pay the minimum installment indicated on the invoice. If you wish, you can also pay larger installments or pay off the entire balance at once. The interest rate on the installment is 1.6% per month, which corresponds to a nominal annual interest rate of 19.20%. An account management fee of € 2.95 per month is added to the invoice, in which case the real annual interest rate calculated on a € 1,000 purchase is 21.3%. When you choose Collector Invoice / Installment, you always get the products you ordered home before you pay for them. This brings flexibility as well as security to handling exchanges and returns. Collector Invoice / Installment can be used by a person who has reached the age of 20 and has sound credit information. We perform a credit check when ordering. Late payments and unpaid invoices will be charged a reminder fee of EUR 5 plus a monthly interest rate of 1.6% for the delayed period.

 

You can get the complete Collector Invoice / Installment terms from the following links:

 

PayPal account / credit card payment:

The PayPal account or credit card payment will be made to an account managed by PayPal (Europe) S.à rl et Cie, SCA (domiciled in Luxembourg), from which payments will be transferred to the merchant. Catapult Cat Oy acts as a marketer of the products and delivers the products to the buyer, as well as handles the legal obligations related to the transaction. For payments made by credit cards (Visa, Mastercard, Discover, American Express), the transaction takes place between the customer and PayPal (Europe) S.à rl et Cie, SCA, which is the payee.

 

Method of delivery:

Suomen Posti Oyj (Itella). The letter, Postal parcel, and SmartPOST parcel machine. The contents of the package are not mentioned on the package. The packaging mentions the consignor Catapult Cat.

 

Letter:

All orders that can be packed in a cardboard box that meets the dimensions of the letter will be delivered by letter. In this case, the subscriber always receives his shipment directly to his home.

 

Parcel post:

The item can be picked up from the recipient by post.

 

Delivery time:

Orders received before 12 noon will usually be shipped the same day.
Normal delivery time is 2-4 business days. During peak times (eg May Day, Midsummer, and Christmas), the broadcast may be delayed for longer. An exception may also be caused by the occurrence of several public holidays on both sides of the weekend.

 

Delivery costs:

Delivery to Finland 2.10 euros. Orders over 25.00 euros without delivery costs delivered to Finland. Prices for international deliveries are stated when ordering.

 

Returns

The products have a 14-day return policy in consumer trade. Returned products must be unopened and free of defects.
If you want to cancel the order or return the shipment, always first contact us by phone at +358 10 501 9318

or by e-mail at info@catapultcat.com Except for collection errors , the Customer is responsible for the return costs of the products. 

Similarly, in the case of refunds, the share of delivery shipping costs will not be refunded. If the Subscriber wishes to cancel the order and it has already been delivered, in cases of cancellation, the Subscriber is obliged to reimburse the shipping costs of the delivery.

 

Settlement of Disputes

If a dispute concerning a trade agreement cannot be resolved through negotiations between the parties, the consumer may refer the matter to the Consumer Disputes Board ( www.kuluttajariita.fi ). Before taking the matter to the Consumer Disputes Board, the consumer must contact the Consumer Advice of the Local Register Office ( www.kuluttajaneuvonta.fi ).